Quality Engineer II

As a leader in Micro Lens Array (MLA) technology, BrightView Technologies designs and manufactures highly innovative MLA optical components. The Quality Engineer for BrightView Technologies is responsible for product quality assurance activities including support of the new product transition to manufacturing process, customer and supplier interaction, and ensuring conformance to product, process, and customer requirements, in accordance with the BVT Quality System. This includes ensuring conformance to operational parameters for the various processes, statistical analysis and control plans where required, and participating in the stage gate process related to the transition of new products to manufacturing. The position also fills in as the voice of BVT to the end customer or supplier on issues/questions of quality. This person is also responsible for managing the customer complaint process, and both internal and external nonconformity, root cause and corrective action processes related to product requirements and manufacturing processes. This role will require working in a clean room environment for some product and processes.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Act as point of contact for quality related issues with customers, internal functional departments, and suppliers:
    • Work closely with customers to understand their Quality requirements and create internal requirements and processes to ensure full conformance.
    • Work with various internal functional departments to firmly define the Quality requirements of products, processes, and raw materials.
    • Work with suppliers and internal functional departments to monitor incoming material quality, assess supplier capability, and ensure supplied materials meet BVT requirements.
    • Evaluate and recommend actions needed on out of specification products and processes. Manage and report on both internal and external non-conformances and lead root cause and corrective action activities.
    • Support and assist in maintaining/improving the company’s quality system including ISO certification
  • Support production by defining final inspection criteria and assurance processes (example: inspection of screens from the production Line and product qualification).At times may supervise hourly employees in the inspection of products and/or incoming material.
    • Help troubleshoot process issues that impact quality, cost, or delivery
    • Ensure all outgoing product certifications and reports are completed in accordance with customer requirements (i.e., first article inspections, PPAP, certificates of compliance, etc.).
    • Supervise the activities of the Sr. Quality Technician after initial on-boarding and training period.
  • Participate in various process / procedural improvement programs as requested
    • Support Stage/gate process through evaluation of requirements and if they can be repeated during production cycles (Capability study if necessary).
    • Manage required metrics (both for internal and external use)
    • Perform other duties as assigned
Education and/or Experience Requirements
  • Bachelor’s degree in Engineering or other technical discipline
  • 5+ years’ experience in Quality Engineering, Quality Management or other process related field required.
  • Experience in using a quality system that is either ISO-9001 compliant or certified.
  • Preferred experience in high technology manufacturing particularly related to electronics or automotive industries; any roll-to-roll manufacturing background a plus
  • Experience with IATF 16949, Automotive Quality Management Systems or automotive customers is a plus
  • Experience in clean room environments a plus
Knowledge, Skills, and Abilities
  • Integrity:  Maintains and promotes high ethical standards and honest behavior in all business activities.
  • Initiative and Ownership: Asserts one's influence over events to achieve goals; self-starting rather than passive accepting; proactively takes action to achieve goals beyond what is required; persists in the face of obstacles. Assumes responsibility and accountability for successfully completing assignments or tasks. Finds work responsibilities and activities personally satisfying. Looks for ways to succeed in positions of increasing responsibility. Willingness to encourage/pursue innovation.
  • Work Ethic: Commitment to diligence, persistence, and determination in accomplishing objectives. Effective use of time. Completes tasks on time with a pride in the quality of the work.
  • Agility: Demonstrates flexibility and maintains effectiveness in a variety of environments, with different tasks, people, and responsibilities. Drives self for results. Responds with appropriate speed and sense of urgency.
  • Decision Making: Secures relevant information; identifies key issues and cause-effect relationships; chooses solutions after considering resources, constraints, and values; committed to action.
  • Organizes and Plans Work: Establishes course of action, deadlines, and task allocation to accomplish a specific project or goal. Establishes procedures for follow-up and monitoring of results.
  • Communication: Clearly conveys information to the right audience, through written and/or verbal methods. Listens to and fully involves others in decisions/actions. Effectively presents information. Appropriately manages conflict.
  • Stakeholder Focused: Makes key stakeholders (internal and external) and their needs a primary focus of one’s actions. Considers impact of actions/plans on stakeholders. Anticipates and responds quickly to stakeholder needs. Gives high priority to stakeholder satisfaction.
  • Supports Others: Actively participates as a member of the team and supports others to move the team toward the completion of goals.
  • Embraces Change: Actively seeks alternative solutions; recognizes problems as opportunities for change. Consistently remains open to ideas.
  • Learns Continuously: Actively participates in learning activities.
  • Obsession for efficiency, safety, quality, and customer satisfaction.
  • Ability to build working relationships, both internal and external.
  • Excellent interpersonal, organizational, negotiation, and conflict resolution skills combined with attention to detail.
  • Capability to positively influence and interact with colleagues as well as suppliers and customers across various geographical locations and cultures.
  • Ability to act with integrity, respect, honesty, professionalism, and confidentiality.
  • Proficient with Microsoft Office Suite or related software.
  • Capability to travel globally with an expectation of a minimum < 10% time spent traveling.
Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and stoop, kneel, crouch or climb a ladder. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Contact us at [email protected], with your resume to apply.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.